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This training programme will include materials designed to:
The training provides the Manager with confidence to make informed decisions as well as the permission to use third party intervention resources such as conflict coaching, conciliation services, conflict resolution, and facilitation sessions and brings with it some emotional intelligence training.
The output will develop competency modules to improve workplace relationships:
The Trust Leader Training will be presented in a series of self-contained online modules that can be taken individually, until the training is completed. Each module will address a specific topic. Collectively, when the modules have been completed, they will have enabled participants to have a solid understanding of the techniques and values of becoming a Trust Leader.
By having the training distributed through a series of self-contained modules participants will be able to access the information in a time-sensitive manner that fits their individual time constraints.
Each module should be able to be completed in approximately 30 minutes, thereby allowing the participants to spread the learning over a number of sessions. Upon completion of the entire series a participant will be able to access and print a certificate showing that they have successfully completed the training as a Trust Leader.
The modules will be created on a recognized, secure, and fully accessible learning management system (LMS), which will be presented the Project Online Website. The LMS will allow each user to access ongoing discussion items and add to and comment on items posted by other participants.
Self-assessments will include such things as ‘measuring emotional intelligence’, learning personal default conflict style’, measuring ‘active listening skills’, understanding ‘how and where you should place your time and effort’ and ‘what motivates each participant’.
This process will allow the participants to have a better understanding of themselves and their relationship styles.
EU Funded Training Project
Component parts of the training