Workplace Relationship Skills Training
Healthy Workplace Leadership Course
Respect is at the heart of building any personal or business relationship; it is the glue that holds together the functioning of teams, partnerships, and relationships, laterally, vertically, internally, or externally. Respect for the right to differ is a paramount aspect of healthy relationships, but how this is handled is the trick.
The first step is to identify the specific areas of difference. When people prefer to relate in absolutes such as “right” and “wrong”, this creates a zero sum game of “I win” and “you lose.” When situations are viewed through this lens, a power struggle may ensue and the relationship is held hostage to a perceived victory or win over another person. When, however, a situation can be seen through the lens of tolerance for differences and a stated position is merely a matter of opinion, not fact, then cooperation, compromise, or collaboration is possible. Identifying and understanding differences allows people to shift their position from fiat to negotiation with a willingness to listen. The gift of good listening is in itself a sign of respect.
Respect leads to accepting a person for who and what she/he is; this acceptance creates an environment of trust, which can lead to a willingness to be open to new opportunities, new collaborations, strategies, ideas, products and improved relationships. If you can accept this, then implement techniques to avoid power struggles and non-productive conflict, which can drain energy from your effectiveness and divert your focus.
In this course we challenge you to think about your behavior in difficult situations and become aware of the behavior choices you have when conflict emerges. This course will help you have a better understanding of interpersonal conflict and build your conflict management skills. You will learn to apply some of the basic skills that Mediators use when mediating a conflict, and how you can use these skills to become more competent when dealing with the conflicts you experience when dealing with others.
We encourage you to think, listen, and see people and issues on a deeper level and in a different way. We want you to learn how to create synergy and make your workplace and your life more productive, collaborative and peaceful.
Throughout the course you will be prompted to visit the discussion room to learn and engage in conversation with others. It is important for you to take the time to review the brief tutorial about how to use the discussion room. The tutorials for the chat room and notepad features are optional, but recommended.
A innovative way to assess your personal stress levels linked to real and practical approaches to reducing stress developed by staff at EU15 Ltd and The Bristol Cancer Help Centre. Using holistic and alternative medicine strategies Managing Stress gives you the opportunity to develop short, medium and long term solutions leading to a less stressful life.
Managing Stress has been developed after months of research into what causes stress and how it can be reduced. Based on the growing need to find alternative remedies to tranquillisers and avoiding Quick-fix solutions, Managing Stress provides you with a gateway to a less stressful future. 53 individual sections make up the course. The downloadable course contains information, scenarios and information links. (size 10,012 MB)
The download is NOT compatible with Apple Mac operating systems